Safer Gambling

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Free, confidential help

Gambling is entertainment that costs money. It is not a way to make money, earn an income or fix a money problem. Every casino game is designed so that the house keeps a share of the money staked over time, so set your budget before you start and stop when it is spent.

If gambling stopped feeling like fun a while ago, help is available, and it is free and confidential. The helplines listed above can talk with you about your own gambling or about someone else's. You do not need to reach a crisis before you call.

Gambling is also a poor answer to money worries, stress or low mood. Playing more to win back losses usually makes the situation harder, and a break is often the most useful step you can take.

Warning signs and what to do

Gambling may be becoming a problem if you notice any of these patterns:

  • you spend more time or money on gambling than you planned
  • you chase losses, returning to play to recover what you lost
  • you use money set aside for bills, rent or food to pay for gambling
  • you feel restless, irritable or anxious when you try to cut back
  • you gamble to escape stress, worry or low mood
  • you hide your gambling from family, friends or your bank

One sign on its own does not mean you have a serious problem, but several together are a clear reason to stop and review how you play.

If you recognize these patterns, take a few concrete steps. Stop playing for now and set a break you can keep. Remove saved payment details and move the money you would normally gamble out of easy reach. Talk to someone you trust, and call ConnexOntario, listed above, for a confidential conversation about your options.

Tools to limit your play

Regulated online casino sites in Ontario offer tools that help you keep play in check. Deposit limits cap how much you can put into your account over a set period. A break pauses your access for a period of time. Self-exclusion blocks your access to the site for a set period.

Set any limit when you are calm, before you start playing, and keep it in place rather than raising it in the middle of a session. Use the tools with a plan for what you will do when a limit is reached.

BetGuard lets you opt out of all regulated online gambling sites in Ontario at once. This is useful if you want to stop across every regulated site rather than one at a time.

Outside the gambling site, you can also act at the payment level. Ask your bank whether it can block gambling payments on your card or account, as some banks offer this through their app or by phone. Blocking software and browser filters on your phone or computer can stop gambling sites from loading. They work best when set up while you are calm, and you can ask someone you trust to hold the password.

No single tool stops gambling by itself. Using two or three of these together is usually more effective than relying on one.

If someone close to you is affected

If you think a family member, friend or partner is struggling, choose a calm moment, not during an argument or straight after a loss. Describe specific things you have seen, such as missed bills or money going missing, rather than labels. Let them speak without interrupting, and avoid blame or ultimatums.

Avoid covering their debts or lending them money to keep gambling going, as this often prolongs the problem. You can still offer practical help, such as going with them to speak to a support service.

Families are not on their own. ConnexOntario, listed above, supports family members as well as players, and can help you plan what to say and what to do next.

Adults only

Gambling is only for adults aged 19 and over. Operators registered with the Alcohol and Gaming Commission of Ontario must check your age and identity before you can gamble. Open Insider is not intended for anyone under 19.